Wellbeing & Pastoral Care

At the very centre of school life, stands a powerful commitment to outstanding pastoral care and guidance for all our young people. One of the greatest strengths of this school has always been its outstanding pastoral care and that, alongside of there being a strong sense of community here - of friendship, of shared endeavour - means that our pupils are able to flourish in all the other aspects their school lives.

Our role is to enable all young people to feel safe, be happy and confident and to make good progress in their learning, whatever the difference in their expectations and experiences they bring with them; each individual student is valued for their unique contribution. We recognise that each young person has a unique set of needs and talents, and our Pastoral System works to ensure that we help all individuals identify and fulfil their goals.

...feel safe, be happy and confident and to make good progress in their learning...

The Pastoral Team is led by Mrs Gemma Hargraves, Deputy Head- Pastoral, with each Year Group and Key Stage of the school overseen by a dedicated member of the pastoral team:

Pastoral Support Workers:

For more information regarding Safeguarding please visit the relevant section of our website. We have a Safeguarding E-mail address for the speedy reporting of concerns by students and parents/carers. 

Mental Health Action Plan 2023-24 | PDF 50KB

Working alongside form tutors, Heads of Year have specific responsibility for overseeing the pastoral needs of the pupils in their year group. They work closely with the Pastoral Support Workers in identifying students who may need to spend time in our dedicated Pastoral Support rooms; one for Y7-11 and one for Y12-13. 

The school also employs a school counsellor who visit school twice a week offering students regular appointments and working with specific year groups or a groups of students to support them through shared challenges they may encounter, eg: exam stress. 

Students have a say as to where our pastoral work is best focused through the Student Wellbeing section of our School Parliament.  Likewise, we have weekly visits by the School Nurse every Friday lunchtime and the school also employs an Attendance Officer to provide support on all issues to do with student attendance

The Crypt School’s anti-bullying and hate policy promotes the emotional, mental, and physical well-being and development of all students by providing a healthy and safe social and learning environment - as such, the school rejects all forms of bullying and unkindness. Students are encouraged to report bullying of any kind to their Head of Year or any member of staff ([email protected]

As part of our ongoing commitment to the emotional health and wellbeing of all members of The Crypt School community we join with our local neighbouring schools in promoting On Your Mind Gloucestershire. 

On Your Mind Gloucestershire

Useful resources

There are a variety of professional organisations and local advice agencies waiting to support your child.

In order to promote further mental health support for our school community, The Crypt School is committed to an ongoing partnership with Gloucestershire Health and Care NHS Foundation and Teens in Crisis (TIC+). More information about this partnership can be found below:

Trailblazers Programme - Privacy Notice

Follow us on Twitter @CryptWellbeing: 

Support for School Holidays: Information Booklet from GCC

  • Blue Ice - evidenced-based app to help young people manage their emotions and reduce urges to self-harm.
  • Chill Panda - helps children better understand their stress and shows them ways to feel better using breathing techniques, yoga, exercise and calming games.
  • Calm Harm -  helps young people manage the urge to self-harm.
  • Calm - meditation techniques to aid with stress and sleep.
  • Happify - turns the latest innovations in the science of happiness into activities and games that help you lead a more fulfilling life.
  • Headspace - a meditation app that acts as a personal guide to health and happiness
  • MindShift - a free app designed to help teens and young adults cope with anxiety. 
  • MoodGYM - a free, fun, interactive program to help young people with low mood. 
  • No OCD - helps with those suffering from obsessive compulsive disorder.
  • SmilingMind - a modern meditation for young people from 7 years up. It is a free web and App
    based program, designed to help bring balance to young lives. 
  • SuperBetter is a free web and app-based programme created by game designers. Playing SuperBetter helps build personal resilience: the ability to stay strong, motivated, and optimistic even in the face of difficult challenges. 
  • Stay Alive - a pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.
  • Hub of Hope (Mental Health Support Network provided by Chasing the Stigma | Hub of hope) - a way to find local support for a variety of mental health issues 
Anxiety and stress
  • Childline: here to help anyone under 19 in the UK with any issue they're going through. You can talk about anything.
  • Healthy Together 11-19 service (School Nursing): a confidential, secure text messaging service (ChatHealth) where you can get professional health advice and support on areas including exam stress, mental health, anxiety, self-harm and sexual health. Text 07507 333351. Response time: Within 24 hours, 8.30am to 4.30pm Monday to Friday (except bank holidays).
  • Kooth: your online well-being community for free, safe and anonymous support and counselling.
  • MYH: provides faith and culturally sensitive support for young Muslims. 
  • OCD UK: supporting those with Obsessive-Compulsive Disorder (OCD) in the UK
  • Share: FREE counselling service in Cheltenham. Available to young people living in Gloucestershire aged between 11 and 25
  • Teens in Crisis: support children and young people aged 9-21 and their families.
  • Teenline: a non-profit, community-based organisation helping troubled teenagers address their problems. They help to provide personal teen-to-teen education and support before problems become a crisis.
  • The Mix: offers support to anyone under 25 about anything that’s troubling them.
  • Young Gloucestershire: lots of services to help with your mental health.
  • Young Minds: committed to improving children's wellbeing and mental health
Body Image & Eating Disorders/Distress
  • Anorexia & Bulimia Care: a national UK eating disorders organisation with over 30 years of experience. We provide on-going care, emotional support and practical guidance for anyone affected by eating disorders and eating distress.
  • Beat: the UK's leading charity supporting those affected by eating disorders and campaigning on their behalf.
  • Beat - Eating Disorders: a guide for friends and family and supporting someone else
  • Beezee Bodies: healthy lifestyles company funded by Gloucestershire County Council, for families with children of 5-15 years living in the City of Gloucester and the Forest of Dean, to support them in making healthier lifelong changes.
  • Family Lives: aims to ensure that all parents have somewhere to turn before they reached crisis point. We know that the right support at the right time makes all the difference.
  • JenUp: enabling you to wise up and access the best tools and resources so we can create a shift in how we address this growing challenge.
  • National Centre for Eating Disorders
  • NHS: Eating Disorders Overview
  • Young Minds: if you're worried your child has an eating disorder, or an unhealthy relationship with food, here is our advice and information on where you can get help.
Bullying Support
  • Anti-Bullying Alliance: if you need help or advice about bullying there are helplines and websites that can provide you with information and support
  • Bullying UK: part of Family Lives, is a leading charity providing advice and support to anyone affected by bullying.
  • Childline: the UK's free, confidential helpline for children and young people. They offer advice and support, by phone and online, 24 hours a day.
  • EACH: has a freephone Helpline for children experiencing homophobic, biphobic or transphobic bullying or harassment:
  • information for young people on cyberbullying, bullying on social networks, Internet and email bullying, bullying on mobile phones, bullying at school, what to do about bullying, and information and advice for people who are bullying others and want to stop
  • Kidscape: advice on dealing with bullying
  • National Bullying Helpline: help and advice covering bullying at school and online harassment
  • NSPCC: advice for parents and carers to help keep children safe from bullying, wherever it happens.
  • Young Minds: if you're being bullied, whether it's online or at school, university or work, it can be really difficult and leave you feeling hurt - but you are not alone. We have advice on how you can tell someone and get help.
Cost of Living
Counselling Services

We are fortunate enough to employ a school counsellor who is in school twice a week. Counselling is free for students and they can request an appointment through their form tutor or a member of the pastoral team. Students can see the counsellor for a one off appointment or have up to 6 sessions.

External options

  • GP - your local GP will be able to signpost to various options which may include CAMHS. Find out more here.
  • Share: FREE counselling service in Cheltenham. Available to young people living in Gloucestershire aged between 11 and 25
  • Teens in Crisis: support children and young people aged 9-21 and their families.

Privately Funded Options

Although privately funded, many counselling services offer a free or discounted first session.


Charities that may offer counselling include:

General Support including Self Help
Grief & Bereavement Support
  • At a Loss: the UK's signposting website for anyone bereaved and those supporting them
  • Child Bereavement UK: supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.
  • Childhood Bereavement Network: a hub for those working with bereaved children, young people and their families across the UK.
  • Cruse Bereavement Support: Grief can be overwhelming - you don't have to deal with it alone. Cruse Bereavement Support is here. Call our helpline or chat online.
  • Grief Encounter: supporting bereaved children and young people
  • Hope Again: youth website of Cruse Bereavement Support (above). It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.
  • Hope Support Services: a UK charity that provides support to young people aged 5-25 when a family member is diagnosed with a life-threatening illness, from the moment of diagnosis for however long we are needed.
  • Support after Suicide: support people who have been bereaved by suicide
  • Sunflower Suicide Support: a charity offering others comfort and support that is so desperately needed at such a difficult time. 
  • Supporting children with severe learning disabilities with bereavement and grief - an online bereavement resource, for parents and carers of young people with severe learning disabilities who have lost someone close to them.
  • The Good Grief Trust: exists to help all those affected by grief in the UK. Our vision is to help those bereaved from day one, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.
  • Walk With Us: a toolkit for those who support children, young people and families bereaved by suicide
  • Winston's Wish: supporting children and young people after the death of a parent or sibling
  • EACH: has a freephone Helpline for children experiencing homophobic, biphobic or transphobic bullying or harassment
  • FFLAG: A national voluntary organisation and charity dedicated to supporting parents and their lesbian, gay, bisexual and Trans sons and daughters. 
  • Gendered Intelligence: a registered charity that works to increase understandings of gender diversity and improve the lives of trans people.
  • LGBT Foundation: exists to support the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans. We believe in a fair and equal society where all LGBT people can achieve their full potential. 
  • Stonewall: information and support for LGBT communities and their allies
  • Switchboard: the LGBT+ Helpline. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being.
  • The Proud Trust: helpful information covering a range of different things such as coming out, faith and religion, and staying safe.
  • The Trevor Project: the world's largest suicide prevention and crisis intervention organisation for the LGBTQ+ community.
Parent Support

Parenting can be hugely rewarding but it can also be really hard work, especially if you think your child is unhappy or you are worried about them.

  • Action for Children - Advice and activities to support children and parents with their mental health and emotional wellbeing
  • Family Information Service - Free impartial, confidential information, advice and signposting for families with children aged 0-19 (or 25 if the young person has a disability or additional needs) and the professionals working with them.
  • Gloucestershire Carers Hub: offering information, advice and guidance to carers
  • Glos Families Directory 
  • Place2be - parenting advice from child mental health experts
  • Qwell: A safe and confidential space to share experiences and gain support from our community and qualified professionals
  • TIC+ : Are you worried about your child’s mental health, emotional well-being or behaviour?
  • YoungMinds: Parent Help Finder or A-Z guide to support
  • YGAM for Parents: providing parents with the knowledge and resources about gaming and gambling to safeguard their families
Relationships & Friendships
Self Harm & Suicidal Ideation
  • Gloucestershire self-harm helpline: provides a safe, supportive, non-judgemental and anonymous space for people who self harm, their friends, families and carers. The helpline provides: confidential emotional support and information; support and understanding during a crisis; promotes coping strategies and self-management to help you work towards your recovery.
  • Harmless: a passionate organisation who works to address and overcome issues related to self-harm and suicide.
  • Papyrus: offers confidential advice and support for young people struggling with suicidal thoughts.
  • Mind: explains self-harm, including possible causes and how you can access treatment and support. Includes tips for helping yourself, and guidance for friends and family.
  • National Self Harm Network: support individuals who self harm to reduce emotional distress and improve their quality of life
  • Self injury Support: for women of any age or background affected by self-injury, whether their own or that of a friend or family member.
  • Samaritans: registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.
  • Support after Suicide: support people who have been bereaved by suicide
Sexual Health
  • Brook: a national charity to offer both clinical sexual health services and education and wellbeing services for young people.
  • Hope House:  provides sexual health services that support healthy relationships and sexual wellbeing across Gloucestershire (for anyone aged 13 and above).
  • The Eddystone Trust: an independent sexual health charity based in the South West, UK.
  • Sexwise: providing advice about contraception, pregnancy, STIs and sexual wellbeing.

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